Bluewave is a developer and provider of software-based unified contact center, IP telephony and unified messaging products. At the heart of our offering is an entirely software based IP PBX and predictive dialer. The IP PBX and predictive dialer can both be utilized in either a hosted or premise based scenario. Bluewave products eliminate the need for expensive proprietary hardware, and the company’s flexible delivery model allows small- and medium-sized businesses to eliminate large capital expenditures and obtain a lower total cost of ownership.
At Bluewave, we assess the ways in which we can most effectively increase the flexibility of our customer’s business with the adoption of new tools with a focus on telecommunications solutions such as IP PBX systems and predictive dialers which are VOIP based, provide a specific roadmap to help each organization reduce their risk burden when a solution is implemented, and partner with them to increase the long-term value of their technology investments.
At Bluewave, we assess the ways in which we can most effectively increase the flexibility of our customer’s business with the adoption of new tools with a focus on telecommunications solutions such as IP PBX systems and predictive dialers which are VOIP based, provide a specific roadmap to help each organization reduce their risk burden when a solution is implemented, and partner with them to increase the long-term value of their technology investments.
Featured Solution: Predictive Dialer
A single, unified contact center platform. Predictive Dialer. IP PBX. Full support for SIP trunks and SIP-based Voice Over IP Agents and Telephones. SIP-architected, full multi-channel blending, open standards/open integration, thin client, and bladeless. Our contact center platform, IP PBX, and predictive dialer systems integrate with customer’s existing hardware (PBX) and software (CRM), our own enterprise IP telephony platform, or stands alone. Offered as both a premise-based (CPE) or hosted solution.
